Expansion Hub
Automate Your Always-On
Sales Motion
Automatically identify services & expansion opportunities, MCI and ECIF funding, manage renewals proactively and trigger structured sales motions that drive predictable growth.
Winning the customer is just the beginning.
The most successful CSP partners don't stop at the transaction. They continuously uncover new opportunities to deliver value, strengthen customer relationships, and grow recurring revenue.
But with hundreds of Microsoft services, evolving incentives, funding programmes, renewals and changing customer needs, identifying the next opportunity can be difficult.
Spark, Cloud Ascent, Sales Advisor, Partner Center, funding programmes and customer data all surface opportunities — but they exist in different places. Partners are left manually piecing together fragmented insights, making it difficult to identify where to focus next.
Managing renewals often means pulling subscription data, analysing usage, calculating pricing and creating customer communications manually. As customer numbers grow, consistently scaling becomes hard.
Microsoft incentives, funding programmes, workload expansions and service opportunities are constantly changing. Without a structured process to identify and act on them, valuable revenue opportunities are often missed.
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Gain Visibility of What to Sell, When,
and How It Can Be Funded
Sales Hub does the hard work for you — continuously analysing your customer base to surface expansion opportunities, funding eligibility, renewal actions and service-led growth motions automatically — all in one unified view.
01
Subscription Details
See exactly what your customers own today, including quantities and expiry dates to drive renewals.
12-Month Azure
Consumption Report
Consumption Report
Layer insight with what's trending up or down, plus recommendations to save the customer money, like Reserved Instances vs. pay-as-you-go, downgrading an underused SKU, surfaced in time to act.
02
03
MCI Funding Deep Dive
Automatically surface exactly what your customers are eligible for, along with the full eligibility criteria.
Microsoft Invoice Breakdown
Get a reconciled breakdown of Microsoft's notoriously complex monthly invoices, so when questions come you can trace exactly what Microsoft billed and why.
04
Propensity Modeling
Built on 3 Signals
Propensity Engine
Signal 01
Microsoft Partner Center Data
Unified signals across Spark, Cloud Ascent, and Sales Advisor. No more long overlapping lists with duplicate customer appearances.
Signal 02
Live Tenant Data
Data on what customers actually use and how they use it, at the same level of insight as Deal Hub.
Signal 03
Support Hub Signals
Live insight from customer queries. Ten security questions in 30 days feed the model and point to a security upsell opportunity.
A Unified View of Every Customer, In One Place
Expansion Hub
Manage your Cloud Solution Provider (CSP) customers, subscriptions, and growth opportunities.
Total Customers
8
8 total
Active Subscriptions
22
22 total subscriptions
Active Seats
7,311
Active subscriptions only
Billed Revenue (T12M)
$2,744,896
Trailing 12 months
Available MCI Funding
$94,200
12 opportunities · 8 customers
Invoice Coverage: 8 customers | 264 line items | 0 months covered
CustomerStatusActive SubsLicense SeatsNext RenewalLic. Billed Rev.Monthly BilledAzure BilledPropensity
Adventure Works Cycles
adventureworks.com
Contoso Electronics Ltd.
contoso.com
Fabrikam Industries
fabrikam.com
Northwind Traders
northwind.com
Proseware Corp
proseware.com
Automate the Renewal
Process End-to-End
Expansion Hub applies the same multi-source intelligence to renewals, automating the process and saving hundreds of hours.
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01
Create a Renewal Opportunity.
One click kicks off the renewal process in Expansion Hub, pulling all relevant data per customer.
02
Run a Full Tenant Analysis.
Get multi-source intelligence at the same depth as a manual review, in minutes.
Subscription DetailsTenant AdoptionAzure ScoresCurrent-Rate Pricing
04
Repeat and Scale.
Scale renewals across your CSP portfolio. Every quote is consistent, and every customer gets a better conversation.
03
Get a Full Customer Proposal in Minutes.
As-is, rightsized, and optimized scenarios generated instantly — a customer-ready Microsoft Value Assessment Report plus adoption, security, and Copilot insights.
Turn Customer
Intelligence into
Growth Campaigns
Automatically identify high-value customer segments, funding opportunities and Microsoft growth motions across your CSP customer base — then generate targeted campaigns to drive expansion, service adoption and recurring revenue. Turn data into pipeline and insights into opportunity.
Increase Service AdoptionAutomate Campaign BuildingBoost Profitability
Microsoft Executive View
Build Your Customer Base Campaign
Select your customer portfolio characteristics:
Expansion Hub Delivers Value From Every Angle
Scale Value Within Your CSP Portfolio
One place to run your entire post-sale motion. Less manual work, faster renewals, funded deals, and a portfolio view that turns scattered signals into repeatable campaigns.
Expansion Hub Changes the Game
for CSP Growth
Cut out manual work, increase customer value, and scale smarter renewals
across your CSP portfolio
Without Expansion Hub
- Renewals are built manually from scratch every cycle.
- Propensity lists from Spark, Cloud Ascent, and Sales Advisor are reviewed separately.
- Invoice queries require hours of manual reconciliation to answer.
- MCI funding eligibility is checked manually, if at all.
- Campaign ideas sit as intentions with no portfolio data to back them.
With Expansion Hub
- Renewals trigger a full analysis and generate three quotes instantly.
- Spark, Cloud Ascent, and Sales Advisor are unified into one ranked propensity score.
- Invoice breakdowns are available line by line, in seconds.
- MCI eligibility is checked automatically for every customer, every cycle.
- Portfolio profiles turn funding buckets into ready-to-run campaigns.
The Full Platform
The All-in-One Platform to Automate Your CSP Growth Motion
Expansion Hub FAQs
Expansion Hub is built for Microsoft CSP partners who manage a portfolio of CSP customers and want to systematically grow ARR, automate renewals, and run funded campaigns — without adding headcount.
Expansion Hub fuses three signal sources: Microsoft Partner Center data (Spark, Cloud Ascent, and Sales Advisor unified into one score), live tenant usage data, and Support Hub query signals. The result is a single ranked propensity score per customer, with no duplicate appearances across lists.
One click triggers a full tenant analysis — subscription details, Azure consumption trends, MCI eligibility, and current-rate pricing — and generates three renewal scenarios (as-is, rightsized, and optimised) as a customer-ready proposal in minutes.
Yes. Expansion Hub checks every customer in your portfolio against Microsoft's MCI funding criteria on each cycle and surfaces eligible opportunities with the full eligibility criteria, so nothing gets missed.
Expansion Hub's Microsoft Executive View profiles your entire portfolio against tenant data, propensity signals, and funding buckets to surface high-fit campaign opportunities automatically. You select the campaign type and the platform builds the target list and business case.
Expansion Hub is included in the CSP Growth Engine and is fully co-op eligible making it cost neutral for many partners. Get in touch with the Onyx team to find out more.